Our family had an excellent experience with BILD! Our mother needed a chair stair lift install and we reached out to BILD. Shortly after reaching out, we got set up with a home visit with Melissa. Melissa was punctual, very kind, was able to answer every question (including follow ups after the visit) and gave us a really great price quote. After taking a little time to think over next steps, we went with BILD. The install team did a wonderful job and we got the install done in less than a month of requesting it. The chair stair lift has given my mother such a freedom to go up and down the stairs without worrying about getting injured or becoming too tired. It really made a difference to connect with a company that understands the importance of truly caring about the customer needs! Thank you Melissa and the entire BILD team! Our family would definitely use your services again!
Angela Arrington
Angela Arrington
17:19 01 Jun 22
We are handicapped Seniors. I ordered a lift chair for my husband and asked for an estimate for bath remodel. The remodel I wanted was out of our budget. The young man, Daniel, he Ho delivered on r chair suggested cutting an opening In ourtub. There’s a way to modify the bathroom but cutting a opening or stair into the tub there’s also a blank that goes into that opening that returns the tub to a bathtub. The cost for this work was minimal compared to a complete bathroom remodel. Melissa a masters degree in physical therapist came to our home and checked everything out and arranged for the crib bars and the change in our tub with the blank the cost was like $3000. That’s a small fraction of what a complete bathroom remodel would be. On the date that the to be a remodeled Troy came to do the work. Troy is an unbelievable, detail oriented workman. The precision with which Troy worked was awesome he took time to explain everything to us. Troy double check to make sure that the grab bars were at the right height that they were where we wanted them he was constantly making sure he was pleasing us and doing what we expected to be done. When he was finished with the work he cleaned the area ! It’s sparkled! It doesn’t look that good when our cleaning lady is done with it and she’s spectacular. At all times we were treated with respect and understanding never once did we feel that we were being hoodwinged or taken advantage of as many seniors are. I cannot tell you or rate this company higher if they have 10 stars they get 10 stars. Do not hesitate to employ these people and put them to the test they will meet and beat your expectations!
Carol Jensen
Carol Jensen
22:54 16 Mar 22
We were very pleased with how BILD completed our job. Very professional, knowledgeable, and personable. It is easy to see that customer service is a top priority!
Sarah Pollnow
Sarah Pollnow
03:19 01 Feb 22
Fantastic experience with this company! Work was done on time and they were SO clean about their work job site! The PT follow up and instruction was so great! She made our daughter feel so comfortable with the training of the hoyer device. Highly recommend this company!
Debbie Weiske
Debbie Weiske
01:16 30 Dec 21
I had a stair lift put in this week for my mother. I can’t express how professional and clean the two gentlemen installers were! My Rep Melissa was a pleasure to work with. Always on top of any question I had. They even did an in house virtual of the lift prior to purchasing . I high recommend this company !
Margaret Cokaric
Margaret Cokaric
22:13 08 Oct 21
I referred BILD to my parents who needed help with making there shower area safer. They did an outstanding job from beginning to end. It wasn’t the largest job, but they knew how much it mattered to my parents and acted accordingly.
Frederick Hoppe
Frederick Hoppe
18:51 28 May 20
Melissa Lydecker assisted me with obtaining DME for a client. She was wonderful to work with and the process went smoothly and quickly.
Connie Mckenzie
Connie Mckenzie
19:05 19 May 20
This company did an amazing job.
Jonathan Evans
Jonathan Evans
20:21 03 May 20
My husband needed to come home quickly from the hospital, and BILD was fast, responsive, professional, and affordable. They worked to give us the rental ramp we needed and installed it in record time. I can't say enough good things.
Virginia Carlson
Virginia Carlson
18:50 06 Mar 20
Ed with BILD was instrumental in Luther Manor Hospice being able to help a hospice Veteran patient to return home where he could live out his final days with his family. Our patient required a lift in order to access the upper level of his home, and since the family could not afford one, he was not able to go back home. When we reached out to Ed for help, and he learned about our Veteran’s circumstances, he came through with the complimentary loan and installation of a stair-chairlift. Ed demonstrated great compassion, responsiveness and professionalism. Luther Manor Hospice and our Veteran’s family will be forever grateful. Debby BoydDirector of Luther Manor Hospice
Debby Boyd
Debby Boyd
20:12 02 Mar 20
The training and installation are excellent! You want to see these people if you need durable disability-related equipment. They will meet your needs!
Lynn Marzinski
Lynn Marzinski
16:32 30 Jan 20
BILD helped get my ramp installed during the Christmas season, and I was grateful for their help. Melissa and Dan were wonderful at helping me get everything in place. I was scheduled to leave a rehab facility, and the delivery of the ramp was delayed because of the holiday. They put in a temporary one, so that I was still able to get into my home in a wheelchair. The next day, the modular ramp I had ordered was installed. BILD was prompt and great. I would recommend this company to my friends for the wonderful work that they did. -Alma B, Milwaukee
Alma Butler
Alma Butler
18:49 29 Jan 20
BILD was wonderful to work with!! Our bedroom & bathroom additions/remodel and accessible ramp projects were truly a top-notch experience from beginning to end. Brian Drew and David Rinka are extremely knowledgeable, professional and great to work with. They listened, made suggestions and ensured that our projects were completed on time and within budget. Thank you Brian, Dave and BILD!!!
Danee Rae
Danee Rae
18:47 11 Jun 19
The BILD team is very knowledgeable and professional. Ed spent over an hour with my mom and my siblings to answer every single question about installing a stair lift. Ed has been very responsive to all my communications. We were so happy to hear that his company works with rehab specialists and therapists to provide the most up-to-date, easy-to-use and safe products. Installation went quickly and efficiently. Having the stair lift installed is truly a wonderful safety feature for my mom. Thanks to all at BILD who made this possible!
Elly McGraw Chybowski
Elly McGraw Chybowski
00:46 23 Apr 19
inexpensive, efficient, fast and proper installation of my colored 18 inch grab bar has made showering a safer task for me.
Maureen Conrad
Maureen Conrad
20:47 17 Apr 19
inexpensive, efficient, fast and proper installation of my colored 18 inch grab bar has made showering a safer task for me.
Maureen Conrad
Maureen Conrad
20:47 17 Apr 19
We needed a chair lift installed as quickly as possible in our home for our 83 year old father due to a fire in his home. Ed expedited our order and arranged for a Saturday installation. From first contact with BILD to the completed installation was one week. Troy the installer was absolutely terrific. He was extremely conscientious and performed a very clean and professional installation. Troy patiently trained all of us on the operation and features of the lift. He also stood by with a smile on his face as my father gave the new lift a couple of "test drives". Truly outstanding service when we really needed it.
Bruce Dale
Bruce Dale
13:06 09 Dec 18
BILD genuinely cares about their customers and their customer's independence. They assure throughout the process that the client is the center of the relationship. If needs change, they are willing to do All they can to adjust the project to account for the changes. They have my 100% confidence!
Nicole Schulteis
Nicole Schulteis
15:44 05 Dec 18
We have used BILD for two projects in our home, a Prism ceiling track lift and a Butler Inclined Platform Stairlift. Our experiences have both been outstanding! They recommended appropriate equipment for our situation, installed it professionally, communicated well with us during the process and fully trained us on safe use of the equipment. The first project went perfectly. The second one did not, due to multiple errors in the manufacturing process. While wasn’t their fault, they took full responsibility for the problems, and they stayed on top of the situation until the problems were fixed 100% to our satisfaction. Ed and Troy are dedicated, knowledgeable, polite and professional. They answered all of our questions, explained what went wrong and how they were going to fix it. And that’s what they did. They worked tirelessly to solve the problem, even working weekends. If we have future accessibility needs, we will be calling BILD again. Thank you BILD!
Bridget Rolek
Bridget Rolek
02:06 22 Sep 18

Project: Accessible ceiling lift in the bedroom and bathroom.

“We can not say enough about the difference that BILD has made for us.  They have provided us with a solution that allows me to care for my husband independently in a way that is safe for both of us.  I am constantly talking to our nurses and friends about how this solution has really be a blessing for both of us.  Rob knew what was right for our situation and this truly has made our lives much easier.”

Ed and Darlene E. – Milwaukee, WI

Project: Stair Lifts

“Troy was very professional with the stairlift installation in our home.  I always enjoy having him in our home.  He performs well and his service was experienced, professional and courteous.  He was always concerned about making sure that it was done safely.  I could not recommend his work higher.  Both stairlifts that he installed work well for us.”

Joe H. – Muskego, WI

Project: Ceiling Lift Track System with Motor

“The ceiling track looks excellent and it’s function is exactly what I need.  Troy and Dan did a great job installing it in this old house that has some oddities that made the installation challenging.  They both were great people, and told me everything about the lift.  I’m very satisfied and would definitely recommend them!”

Mark R. – New Berlin, WI

Project: remodeling, and accessible renovations for home.

“To Brian Drew and the entire staff at BILD:

We write this to thank you for a job well done.  Your work, and the craftsmanship of your builders,  exceeded the expectations of my wife and I.  From initial planning through construction and into final cleanup, every aspect was handled with unsurpassed professionalism.

The project was to finish our basement into a multipurpose room, a game room, and full bath.  In addition, it needed to be fully accessible, complete with a chair lift on the stairs.  Beyond any doubt we are completely satisfied and you can feel free to use us as a reference.  We would be happy to share our thoughts.

Good work, everybody!”

Sincerely,

Patrick and Judy S. – Germantown WI

Project: Accessible Bathroom remodel, home elevator, and vehicle lift.

“I have hired BILD for three separate and distinct projects. 1/ A fully accessible zero entry shower/bathroom remodel. 2/ BILD installed a scooter lift into my Yukon Denali 3/ BILD installed a residential elevator into a new addition to my home. These projects took place over a 4 year period. When I considered a new project I always included BILD into the bidding process. The guys at BILD were always competent. They gave feedback on my ideas and applied their expertise to complete the project, meeting my needs and expectations. If I have another project I will hire them again: Calls were retuned on a timely basis Any warranty work was handled without question The actual work was done to my high standards The workmen were friendly and skilled. I actually enjoyed having them in my home! I am proud to show their work to visitors. I highly recommend BILD for any home improvement. Their expertise in modifying your home to meet your needs makes them a must call as you solicit bids and ideas!”

Richard W. – Menomonee Falls, WI

Project: Bathroom remodeling, wheelchair lifts, doorway widening, ramp construction.

“The craftsmanship was outstanding, and they thought of considerations we would never have thought about.  We were very pleased with their workmanship.  Their caring and their attention to detail is absolutely outstanding.   I would definitely recommend BILD.”

Pete and Lynne C. – Pleasant Prairie, WI

Project: Rental of sit-to-stand transfer lift.

“BILD rented out a Sara Stedy to me, so that I could bring my husband home after his hospitalization.  One of their employees, Melissa, a licensed physical therapist, came out to our house to show me how it works and have me try using it with my husband.  It has saved my back and given him more independence.  It allows me to get him onto the commode by myself which has always been the hardest transfer for me.  I can manage his balance safely while managing his clothing.  I can get him into bed alone too.  The Stedy allows my husband the ability to stand up on his own, and I feel safer with him standing this way.  He really perks up when he’s standing, and it gives him independence and strength.  I highly recommend it.  It’s been amazing.”

Rosie S. – Milwaukee, WI

Project: Ceiling lift and wheelchair platform lift

“If you ever need future testimonials, references or photos of our equipment, please let us know. We would be more than happy to recommend you to anyone.”

Bridget R. – Evansville, WI

Project: Ceiling lift system, bathroom modifications and equipment, and wheelchair ramp

“The accident that paralyzed my husband turned our lives upside down. BILD came to our rescue. They put up the ramp to get my husband back into our home. The hoyer provided by insurance was insufficient, BILD to the rescue again. We got a lift system installed that makes our lives so much easier. BILD also helped us find an appropriate shower chair for a quadriplegic. We have no idea where we’d be without BILD; their knowledge, dedication and caring attitude really helped us tremendously. They have made a real difference in our lives and helped us with my husband’s daily needs.”

Art & Tracy T. – West Allis, WI

Project: Ceiling lift system

To Ed and Melissa and all the staff at BILD,

We would highly recommend BILD for providing a life changing service to families that care for someone who cannot get out of bed on their own. When our family member came to live with us, she had been confined to bed most of the time all of her life, unless someone was able to lift her in and out of the bed. As she has gotten older, that task has gotten harder on her and her caregivers. It was also an accident waiting to happen, taking a huge chance in dropping her or us getting injured lifting her.

The staff at BILD helped us determine the kind of lift that would work best for our home and her needs. So now we have a lift to get her in and out of bed, and the ability to use the same lift over our tub. Now we can give her a tub bath safely!! No worries now about lifting her when she is wet. Best of all, she feels safe with being transferred and it is much more comfortable for her too!

They installed the ceiling lift promptly, efficiently and provided loads of education so that we could use it safely right away. It also did not require any major alterations to our home. They are also a great resource if you have other questions about caring for loved ones who are confined to bed.

Their customer service is excellent: Case in point: Recently our lift just stopped working, on a Friday (of course) and this being our only option to get our loved one in and out of bed, we called to get help. Ed was amazing! He worked extremely hard that day to find someone to bring us a spare lift, even though he was the only person working! So thanks again to Dan, who brought out the lift and to your techs for getting our old lift fixed. We can’t thank you enough for all your help and support!!

Pat and Paula J – Dousman, WI

Project: Grab Bar Installation and Grout Refinishing

I want to say thank you to the professional staff at BILD for making our shower a safe place for my husband.  Melissa and the other staff are experienced therapists.  She took the time to make sure that the shower grab bars were installed and placed at the right height.  Safety is a high priority at BILD!

Lucy and Bob M – Wauwatosa, WI

Project: Stair Lift and Grab Bar Installation

My wife and I had a very positive experience with BILD installing a straight chair lift and a grab bar in our shower.  The process started with Ed Still coming to our home and spending as much time as we needed to discuss our needs. In a subsequent appointment the installer (Troy) arrived on time, was courteous, and very efficient with the installation of the chair lift and grab bar.  Troy let us know that if we had any follow up questions that we could call at anytime. We would strongly recommend BILD for the installation of home accommodations.  Their website shows and explains the products in easy to understand photos and descriptions. We are very happy with our experience with BILD.  

Joel – Madison, Wisconsin

Project: Stair Lift

Everything with the installation went great. The gentleman who did the install arrived on time, was very professional, and did a great job teaching me how to use the device before he left.  I am very happy with the service I’ve received from BILD from the sales call to installation and would definitely use you again and recommend you to others.
Jill – Milwaukee, Wisconsin

Please call our lift specialists today for a free consultation on the many assisted transfer options available to you. Only BILD offers the most highly trained accessibility specialists (CAPS, CEAC, ECHM, CLIPP certified) who have backgrounds as experienced occupational and physical therapists. On top of that, we are national experts who teach accessibility professionals on the topic of remodeling and accessibility options. Our unique, integrated approach and consultations with our clients, project managers, and tradesmen produce exceptional attention to detail and ensure your safety and independence.